Team Lead, Dataset

Skills
Applicant Tracking SystemsCustomer Relationship ManagementCustomer SatisfactionLeadershipMitigation StrategiesOperational ExcellenceProject Management
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Experience in delivery program management or team leadership
  • Ability to manage people and complex engagements
  • Experience in AI data services with hyperscale customers and annotation or dataset delivery
  • Understanding of full lifecycle project management
  • Experience with Google Workspace enterprise project management tools and CRM platforms
  • Strong customer focus team leadership and operational excellence
  • Post-secondary education in Business Administration Project Management or related field preferred

Nice to have

  • customer focus
  • high accountability
  • collaborative
  • proactive problem solver
  • quality focused
  • detail oriented

Day to day

  • Own end-to-end delivery for an established hyperscale customer account and act as the single accountable delivery owner
  • Lead a dedicated delivery team with clear direction regular feedback and development support to maintain high performance and quality
  • Track delivery risks manage timelines and customer requirements and improve processes through SOP refinement and best practice documentation

Hiring process

  • Send cover letter and résumé through the online application
  • Resume guaranteed to be reviewed
  • People Operations reviews every application