RRemoteville

How Remoteville checks and expires listings

Kyndryl logoKyndryl

Team Lead

Skills
BusinessBusiness InsightsCOBOLEnglishEnhanced Data Rates For GSM EvolutionInstrumental Application MonitoringRoot Cause Analysis
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Proven experience leading technical team(s) through incident problem and change management as well as root cause analysis
  • 5 years of technical resolution and support
  • Ability to effectively communicate with both technical and customer stakeholders
  • Industry recognized certifications in the aligned supporting area such as Public/Private Cloud Mainframe etc.
  • Fluent in English

Nice to have

  • Customer-focused
  • Growth mindset
  • Inclusive
  • Borderless
  • Technical leader

Day to day

  • Lead and inspire technical squads to deliver end-to-end services that meet customer business needs
  • Facilitate agile practices to improve workflows identify bottlenecks and remove obstacles that affect squad performance
  • Troubleshoot complex service issues collaborate with stakeholders and drive service stability through data-driven improvements
  • Work with Delivery Managers and cross-functional teams to align priorities manage workloads and support team development

Hiring process

  • Applications will be accepted on a rolling basis