City of Hope's mission is to deliver the cures of tomorrow to the people who need them today. Founded in 1913, City of Hope has grown into one of the largest cancer research and treatment organizations in the U.S. and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center at its core, City of Hope brings a uniquely integrated model to patients spanning cancer care, research and development, academics and training, and innovation initiatives. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. City of Hope’s affiliated group of organizations includes Translational Genomics Research Institute and AccessHope™.

City of Hope

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

The Technology Strategy & Operations Partner serves as the strategic liaison and operational anchor to senior technology leadership, playing a pivotal role in shaping how City of Hope’s Enterprise Technology Group operates, delivers value, and drives technology transformation. This role partners closely with technology leaders, business stakeholders, and cross-functional teams to align strategy with execution, establish strong operating rhythms, and enable organizational effectiveness at scale. The ideal candidate brings strong business acumen, strategic insight, operational excellence, and the ability to influence across a complex, collaborative environment while maintaining a high degree of confidentiality. This is a highly visible role for a systems thinker who can connect vision, execution, and culture to deliver sustainable, enterprise-wide impact.

As a successful candidate, you will:

Serve as a catalyst for enterprise technology transformation by driving alignment across strategic initiatives and operational prioritiesPartner with leadership to operationalize, track, and execute technology and organizational strategiesLead high‑priority, cross‑functional initiatives and strategic programs spanning technology and business domainsCoordinate strategic and operational planning processes, including roadmaps and functional strategiesSupport organizational design, workforce planning, and scalable operating modelsDrive change management and continuous improvement efforts to enhance team effectivenessEnable data‑driven decision‑making through the development of dashboards, KPIs, and executive reportingAct as a trusted advisor to senior leaders, anticipating challenges and proactively removing barriers to execution

Your qualifications should include:

Bachelor’s degree or equivalent combination of education and experience8+ years of experience in technology strategy, operations, or program/portfolio managementDemonstrated experience managing large, complex programs or projects with budgets of $20M+Expert‑level ability to work across matrixed, cross‑functional teams and executive stakeholdersStrong experience with Agile and Waterfall delivery methodologiesAdvanced communication, executive presentation, and stakeholder management skillsProficiency with MS Project, Visio, PowerPoint, Excel, Teams, and SharePointMaster’s degree, PMP certification, and healthcare technology experience preferred

City of Hope employees’ pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.

To learn more about our Comprehensive Benefits, please CLICK HERE.

Tech Strategy & Ops Partner

What the job involves