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Technical Account Program Manager

Skills
Account ManagementLeadershipMicrosoft ExcelMicrosoft OfficeMicrosoft OutlookMicrosoft PowerpointProject Management
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Track progress and milestones
  • Goal and demo-oriented development
  • Work with development and QA teams to meet project schedule
  • Lead team meetings
  • Control entire project life cycle
  • Work in an Agile environment
  • Continuously review business needs
  • Refine priorities
  • Outline milestones and deliverables
  • Identify opportunities and risks
  • Develop own and execute a project
  • Drive team to complete tasks as planned
  • Develop and maintain tracking and reporting of project performance post-launch
  • Evaluate future investment
  • Work with customers and vendors
  • Prior software development experience is a plus
  • Past experience implementing complex SaaS solutions to customers
  • Excellent leadership and communication skills
  • Fluency in Microsoft Office suite (Outlook Excel Word PowerPoint etc.)
  • Familiar with Scrum methodologies
  • Past experience delivering SaaS products following project management standards
  • Some travel required less than 25%

Day to day

  • Handle all resources and coordination from a technical standpoint
  • Set and achieve objectives ensuring top quality and project control
  • Drive end-to-end launch of products working with global teams and customers

Hiring process

  • A final in-person interview is required in American Fork, UT