Technical Adoption Manager
Skills
BenchmarkingBusiness ReviewsCustomer RequirementsElevator PitchesTeam ManagementTechnical RequirementsTechnology Consulting
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Proven experience in customer-facing positions such as TAM, Solution Engineer, technology consultant, IT vendor, or professional services organization
- Experience with enterprise-level virtualization and ability to map additional VMware solutions to unique business and technical requirements
- Expertise with VMware Multi-Cloud products
- Use organizational and planning skills to track customer plans and drive them to completion
- Collaborate with VMware consultants, engineers, product management, and support staff to drive outcome-focused value to customers
- 8+ years of related experience
- Bachelor's degree preferred
Nice to have
- Soft-skills training
- Technical knowledge enhancement
Day to day
- Serve as a trusted advisor driving a cross-functional, unified customer experience using technical, communication, and collaboration skills to help Fortune 100 customers succeed in creating an effective Multi-Cloud Operating Model/Deployment
- Enable enterprise customers to onboard, adopt and realize business value through success planning/execution and technical guidance
- Maintain long-term relationships with assigned customers while developing an understanding of their technical and business goals.