Technical Communications & Storytelling Lead

Skills
Computer ScienceCommandContextCustomer ExperienceEvolutionGlobal EngineeringIT Strategy
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor's degree in Engineering Computer Science Communications or related field
  • 8-12 years of experience in engineering technical product development technical communications or related field
  • Strong understanding of software systems including architecture APIs and system design concepts
  • Ability to quickly build deep context and explain products and systems at functional and technical levels
  • Exceptional writing and storytelling skills with ability to simplify complex topics without losing nuance
  • Advanced PowerPoint and visual communication skills with strong narrative structure and flow
  • Experience supporting executive-level communications for senior leaders
  • Ability to operate in ambiguous fast-paced environments and drive clarity across stakeholders
  • Strong collaboration and influence skills across Engineering Product and executive teams
  • Ability to leverage AI and modern tools to enhance productivity and output quality

Nice to have

  • Strategic thinker
  • Highly collaborative
  • Detail oriented
  • Influential communicator
  • AI curious
  • Adaptive

Day to day

  • Own CTO-level narratives that explain technical strategy platform direction and product evolution
  • Translate complex architectures and product capabilities into clear high-impact communications for varied audiences
  • Create presentations written narratives and talk tracks that improve executive messaging and align teams
  • Connect technical investments to business value customer outcomes and strategic priorities while reducing ambiguity