Technical Content Author
Skills
Business Relationship ManagementCopywritingOnline HelpOrganization SkillsProject ImplementationProject PlansStyle Guides
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Solid background in ER or Employment Legislation
- Knowledge of HR/ER/employment law
- Excellent communication skills
- Attention to detail
- Effective time management skills
- Ability to work on multiple projects
- Planning and organization skills
- Reporting to Lead Content Author
- Work across technology applications
Nice to have
- copywriting skills
- Articulate
- confident communicator
- attention to detail
- time management
- work at pace
- planning and organizational skills
Day to day
- Translate customers' ER processes into clear content
- Facilitate navigation of ER issues via self-service platform
- Support authoring of employee relations content for clients
- Liaise with clients to transform HR policies into documentation
- Formulate and work to style guides for content production
- Attend process workshops and client meetings
Hiring process
- Apply here
- Client may contact via email, text or telephone