Technical Implementation Analyst, Digital Products
Skills
Amazon S3BrandingCSSClient RequirementsCustomer ServiceDigital MarketingHTML
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Strong knowledge of modern CMS (Wix, Wordpress, Squarespace)
- Degree in Computer Science, Digital Marketing or relevant field
- Outstanding organizational and time management skills
- High EQ/interpersonal skills
- Willingness to strive for positive customer outcomes
- Self-motivated, curious, and resilient
- Desire to build meaningful partnerships and find solutions for customers
Day to day
- Play a crucial role in supporting the implementation process
- Collaborate with Onboarding & Customer Success teams
- Provide world-class support to customers during software implementation
- Use design skills for visually appealing web integrations
- Manage project timelines and deliverables
- Coordinate app assets in AWS S3 buckets
- Customize app visuals and create assets for clients
- Troubleshoot and resolve issues related to app builds
- Engage with Apple and Google support teams
- Ensure compliance with platform guidelines
