Remote Technical Implementation Specialist Job in United States Zocdoc

Who you are

• 1+ years of technical troubleshooting and project management experience
• Strong track record of correctly identifying and understanding tricky technical issues
• Experience utilizing project management software such as Jira/Confluence, Excel/Google Sheets, and/or Monday.com
• Ability to work with clients and provide excellent customer service
• Solid interpersonal and communication skills, both verbal and written
• Ability to multitask and manage multiple projects

Desirables

• Motivated by solving problems
• Detail-oriented
• Collaborative
• Organized

What the job involves

• Primary internal and external technical resource for Large Provider Groups and Health System implementations
• Plan, develop, and execute Health System integration projects with our enterprise clients and implementation team
• Coordinate technical work streams across multiple internal teams and client stakeholders, drive technical implementation and QA, and ensure a high-quality technical onboarding or support experience for our enterprise clients
• Optimize the integration around our core interoperability KPIs