RRemoteville
Concentrix Catalyst logoConcentrix Catalyst

Technical Product Manager

Skills
API DocumentationBusiness Case PreparationBusiness RequirementsCreative BriefsFlow DiagramsStrategic ThinkingTest Cases
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Proven experience in updating and maintaining Swagger API documentation
  • Expertise in creating and updating flow diagrams using PlantUML
  • Strong understanding of API security vulnerabilities
  • Ability to implement best practices for API and system security
  • Manage complex areas/products/features and hold accountability
  • Identify and recommend features/enhancements and develop strategies
  • Work closely with senior leadership to develop product roadmap
  • Lead and drive key high-impact initiatives
  • Use a variety of methods to develop ideas and concepts (e.g. storyboards, personas, story mapping, wireframes, prototypes, etc.)
  • Write user stories
  • Manage large-scale innovative strategy
  • Engage key stakeholders to deliver new product features and enhancements
  • Assess organizational readiness to support new products
  • Provide direction to agencies and 3rd parties
  • Monitor web industry trends and make recommendations
  • Provide mentoring and coaching to lower level Product Managers and Business Analysts
  • 6+ years product management in business process
  • 6+ years creating and writing effective program and creative briefs
  • 6+ years user interface & site architecture experience
  • Experience using Agile development practices
  • Proficient in Excel, Word, Outlook, Powerpoint and Visio
  • Solid knowledge of middle layer and back-end system integration
  • Competency in brand and product engagement
  • Ability to monitor business intelligence data and provide recommendations
  • Working knowledge of HTML, XML, scripting, .NET, ASP and other current technologies
  • Experience with effective Market Analysis and Research
  • Excellent verbal and written communication skills
  • Effective mentoring and onboarding of other team members

Nice to have

  • 3+ years agile development and workflow management
  • eCommerce experience
  • Call Center Experience
  • Frontline UI Design

Day to day

  • Work as a strategic partner with groups across the enterprise including Digital Frontline, Retail, Web, Customer Delivery, and Marketing
  • Champion new feature initiatives based on industry best practices
  • Support ongoing operations and mentor product managers
  • Measure success through increases in brand and product engagement, generated marketing leads, and increased customer engagement/loyalty

Hiring process

  • Click Apply