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Concentrix Catalyst logoConcentrix Catalyst

Technical Product Manager

Skills
API DocumentationBusiness Case PreparationBusiness RequirementsCreative BriefsFlow DiagramsStrategic ThinkingTest Cases
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Proven experience in updating and maintaining Swagger API documentation
  • Expertise in creating and updating flow diagrams using PlantUML
  • Strong understanding of API security vulnerabilities
  • Ability to implement best practices for API and system security
  • Manage complex areas/products/features and hold accountability
  • Identify and recommend features/enhancements and develop strategies
  • Work closely with senior leadership to develop product roadmap
  • Lead and drive key high-impact initiatives
  • Use a variety of methods to develop ideas and concepts (e.g. storyboards, personas, story mapping, wireframes, prototypes, etc.)
  • Write user stories
  • Manage large-scale innovative strategy
  • Engage key stakeholders to deliver new product features and enhancements
  • Assess organizational readiness to support new products
  • Provide direction to agencies and 3rd parties
  • Monitor web industry trends and make recommendations
  • Provide mentoring and coaching to lower level Product Managers and Business Analysts
  • 6+ years product management in business process
  • 6+ years creating and writing effective program and creative briefs
  • 6+ years user interface & site architecture experience
  • Experience using Agile development practices
  • Proficient in Excel, Word, Outlook, Powerpoint and Visio
  • Solid knowledge of middle layer and back-end system integration
  • Competency in brand and product engagement
  • Ability to monitor business intelligence data and provide recommendations
  • Working knowledge of HTML, XML, scripting, .NET, ASP and other current technologies
  • Experience with effective Market Analysis and Research
  • Excellent verbal and written communication skills
  • Effective mentoring and onboarding of other team members

Nice to have

  • 3+ years agile development and workflow management
  • eCommerce experience
  • Call Center Experience
  • Frontline UI Design

Day to day

  • Work as a strategic partner with groups across the enterprise including Digital Frontline, Retail, Web, Customer Delivery, and Marketing
  • Champion new feature initiatives based on industry best practices
  • Support ongoing operations and mentor product managers
  • Measure success through increases in brand and product engagement, generated marketing leads, and increased customer engagement/loyalty

Hiring process

  • Click Apply