RemotevilleRemote Technical Product Manager Job in Seattle, WA Pipe17
Technical Product Manager Pipe17
$ -
Attention To DetailCustomer ExperienceMid-MarketModel-View-PresenterPresalesProduct Road MappingTechnical Product DevelopmentTechnical Requirements
Mid-level (3-4 years) -
SeattleWA
Fully automate your omnichannel order operations.
40+ employees
SaaSeCommerceLogisticsB2B
Role
Who you are
What the job involves
- Define customer value and roadmap for our SaaS e-commerce operations and connectivity products
- Gather insights from multiple internal and external data sources to build product roadmap
- Work with cross functional and globally distributed teams for rapid and high quality product development
- Partner closely with Engineering translating business requirements for ease of development
- Stay on top of trends in the industry including competitors and surface new product offering and positioning ideas
- Communicate with various external partners for collaboration to advance the product
- Troubleshoot day-to-day operational roadblocks
- Get involved in a wide range of customer scenarios from pre-sales to on-boarding through to support so as to understand the day-to-day customer experience and build a product which addresses requirements and makes self-service on-boarding and operations easy
Company
Company mission
Pipe17 automates your omnichannel post-order processes—with lightning-fast commerce integrations, 40+ plug-and-play operational workflows, and point-and-click rule builders—to ensure that every order conforms to your unique needs.Company values
- Innovation
- Equality
- Integrity
- Customer-Centric
- Collaboration