Technical Program Manager - Customer Delivery

Skills
Software As A ServiceAmazon Web ServicesAsanaCompetitive StrategiesCore MLData ArchitectureData Exchange
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 8+ years in program or project management
  • 5+ years in customer-facing SaaS or AI deployments
  • Experience in highly matrixed enterprise environments
  • Healthcare or regulated industry experience preferred
  • Hands-on understanding of APIs FHIR HL7 AWS Azure and ML/AI concepts
  • Strong executive communication and leadership skills
  • Proficiency with Jira Asana or Microsoft Project
  • Working knowledge of Agile Scrum or iterative methods

Nice to have

  • Executive presence
  • Customer empathy
  • Cross-functional leadership
  • Analytical thinking
  • Healthcare exposure

Day to day

  • Lead end-to-end AI/ML program delivery from discovery through deployment for strategic healthcare customers.
  • Partner with engineering product and delivery teams to meet aggressive go-live timelines and manage risks dependencies and budgets.
  • Serve as the executive-facing liaison for customers providing program updates ROI analysis and clear technical guidance while influencing product improvements.

Hiring process

  • Send your resume and a brief cover letter to careers@autonomize.ai