Technical Services Implementation Consultant
Skills
Software As A ServiceContextContinuous ImprovementCustomer SuccessFoundationsProfessional ServicesReadiness
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 2+ years’ experience in a customer-facing technical role such as Systems Integration Professional Services Technical Support or Technical Consulting
- Foundational understanding of RESTful APIs integration patterns and modern SaaS architectures
- Experience supporting or contributing to technical integrations and customer onboarding
- Ability to communicate technical concepts clearly to both technical and non-technical audiences
- Strong organisational skills and ability to manage multiple tasks or projects with support
Nice to have
- SaaS experience
- Identity domain exposure
- Security domain exposure
- Payments domain exposure
- Verification domain exposure
- JavaScript exposure
- iOS exposure
- Android exposure
- XML familiarity
- CSS familiarity
- Postman familiarity
- Salesforce familiarity
- French language
- Spanish language
- German language
Day to day
- Support customer onboarding and post-sales integration engagements, delivering remote implementation services with clear technical guidance.
- Provide hands-on help integrating identity and security solutions through REST APIs, SDKs, and supporting workflows.
- Collaborate with customers and internal teams to translate business needs into effective technical implementations and successful go-lives.