RemotevilleRemote Technical Support Analyst Job in United States Deltek
Technical Support Analyst Deltek
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Analytical SkillsApplication SupportCustomer SatisfactionCustomer SupportHigh Performance ComputingKey Performance IndicatorsOperating SystemsOral
Junior (1-2 years) -
United States
Better software means better projects.
4680+ employees
SaaSEnterpriseSoftwareProfessional Services
Role
Who you are
- 1-2 years of accounting experience
- Strong problem-solving and analytical skills
- Ability to multitask in a fast-paced environment
- Proficiency in Microsoft Office applications
- Customer-centric with excellent communication skills
Desirables
- SQL
- Oracle
- IIS
- Web Security
What the job involves
- Provide quality technical software support to clients using Deltek products
- Resolve customer issues via phone e-mail chat and web
- Collaborate with peers and leverage senior resources to resolve complex problems
- Proactively manage and meet customer expectations while expanding product knowledge
Company
Company mission
Deltek innovates and delivers software and solutions that empower project-based businesses to maximize performance at every stage of the project lifecycle, enabling superior levels of project intelligence, management, and collaboration.Company benefits
- Challenging and fun work environment
- Opportunities for continuous learning and skill development
- Global team collaboration
Company values
- Innovation
- Collaboration
- Customer Focus
- Expertise