RemotevilleRemote Technical Support Engineer Job in United States Apiiro
Technical Support Engineer Apiiro
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Client-FocusedEnglishNetworkingOperating SystemsRoot CauseService OrientationTechnical SupportTroubleshooting
Senior (5-8 years) -
United States
Secure your development and delivery to the cloud
115+ employees
SecuritySoftwareSaaSDevSecOps
Open for applications
Role
Who you are
- Minimum of 5 years experience as a Technical Support Engineer at Tier 3/4 level
- Hands-on experience with troubleshooting in Linux environments and using Docker and Kubernetes
- Strong English communication skills and a team player with a collaborative work style
Desirables
- GCP
- AWS
What the job involves
- Resolve complex technical issues for customers by taking end-to-end ownership
- Act as the technical focal point and provide innovative solutions to customer needs
- Collaborate with DevOps and R&D teams to investigate and solve product issues
Company
Company mission
Apiiro ASPM is dedicated to empowering application security and development teams with comprehensive visibility and actionable insights from in-depth code analysis and runtime intelligence. This enables organizations to prioritize alerts efficiently, address real risks, and deliver secure applications to the cloud, thereby enhancing their software supply chains.Company values
- Innovation
- Collaboration
- Security
- Empowerment