Technical Support Engineer
Skills
REST ApisBusiness RequirementsInternet Protocol SuiteLinuxProxy ServerSecurity Assertion Markup LanguageShell Scripting
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Must have experience in business-to-business customer interaction.
- Able to troubleshoot software and networking issues proficiently.
- High level of resilience and ability to communicate complex technical topics effectively.
Nice to have
- Python
- TLS
- Curl
- SAML
Day to day
- Act as the primary contact for all assigned technical tickets.
- Troubleshoot and resolve incidents with a focus on one-touch resolution.
- Provide feedback to management on process improvements.