Technical Support Engineer
Skills
Cloud ComputingAmazon Web ServicesData PrivacyDockerGenerative AIKubernetesSecurity
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Possess over 3 years of experience in a customer-facing technical support role.
- Strong proficiency in cloud technologies including AWS Azure or GCP.
- Skilled in Kubernetes and capable of coaching.
Nice to have
- Cloud Architecture
- DevOps Skills
- AI Security Knowledge
Day to day
- Collaborate with major global customers to support next-generation data and AI security technologies.
- Handle complex technical queries and troubleshooting to ensure optimal system performance.
- Stay updated and guide customers on innovative cyber security solutions.