How Remoteville checks and expires listings
Technical Support Engineer
Skills
Cloud ComputingJavascriptEngineeringHTMLInstitutional InvestmentsInvestmentsLeadership
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 2-3+ years in technical support or customer-facing engineering roles
- Experience at high-growth tech companies or startup environments
- Comfort collaborating with senior stakeholders engineers product managers and external clients
- Strong troubleshooting documentation and incident management skills
- Familiarity with modern cloud platforms APIs and fintech compliance landscape
- Appetite for ownership and continuous improvement
- Bonus: experience in blockchain crypto or digital asset platforms
Nice to have
- Proactive
- Collaborative
- Adaptable
- Analytical
- Process-minded
- Client-focused
Day to day
- Provide responsive technical support to customers and internal teams in a fast-moving fintech environment.
- Partner with Solutions Engineering to deliver smooth onboarding for major enterprise clients and new product deployments.
- Proactively monitor platform activity, troubleshoot complex issues, and help design scalable support processes that improve client experience.