Remoteville

Remote Technical Support Engineer Job in United States Starburst

Technical Support Engineer Starburst
$130000 - $140000
Computer ScienceDatabase Management SystemSQLGalaxyKnowledge SharingTechnical EnablementTechnical SupportTicketing SystemsTransport Layer Security
Senior (5-8 years) - 
United States


The best implementation of OS Trino, giving your engineers the price-performant architecture they need
545+ employees
AnalyticsCloud ComputingSaaSData Analysis

Open for applications

Role


Who you are

  • Possess a Bachelor's Degree in Computer Science Engineering or a related field.
  • Have over 5 years of support experience and 3 years with Big Data Docker Kubernetes and cloud technologies.
  • Demonstrate expertise in SQL Java Python and Bash along with strong knowledge of DBMS.
  • Proficient in security protocols including SSL/TLS and authentication technologies like LDAP and OAuth2.0.

Desirables

  • Big Data
  • Cloud Technologies
  • LDAP
  • OAuth2.0
  • SSL/TLS
  • Linux



What the job involves

  • Provide support for standard and custom deployments.
  • Answer technical questions through SFDC ticketing system identify issues and provide solutions.
  • Contribute to reference documentation and lead peer trainings.

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Company


Company mission

Starburst is dedicated to revolutionizing data access by providing a full-featured open data lakehouse platform. Our mission is to empower organizations to break free from data silos, enabling them to discover, organize, and analyze data efficiently through our leading SQL analytics engine. We facilitate better decision-making by ensuring seamless data access and excellent support, transforming the way enterprises leverage data for actionable insights.




Company benefits

  • Equity (ISO)
  • Flexible paid time off
  • Remote-friendly work options
  • Competitive salaries
  • Attractive stock grants



Company values

  • Character
  • Competence
  • Ownership



Company HQ

Boston
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