RRemoteville
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Technical Support Engineer

Skills
Computer ScienceDatabase Management SystemSQLGalaxyKnowledge SharingTechnical EnablementTechnical Support
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Possess a Bachelor's Degree in Computer Science Engineering or a related field.
  • Have over 5 years of support experience and 3 years with Big Data Docker Kubernetes and cloud technologies.
  • Demonstrate expertise in SQL Java Python and Bash along with strong knowledge of DBMS.
  • Proficient in security protocols including SSL/TLS and authentication technologies like LDAP and OAuth2.0.

Nice to have

  • Big Data
  • Cloud Technologies
  • LDAP
  • OAuth2.0
  • SSL/TLS
  • Linux

Day to day

  • Provide support for standard and custom deployments.
  • Answer technical questions through SFDC ticketing system identify issues and provide solutions.
  • Contribute to reference documentation and lead peer trainings.