Technical Support Engineer

Skills
Amazon S3Cloud OperationsCloud StorageHypertext Transfer ProtocolInternet Protocol SuiteNetworkingOperating Systems
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Hands-on experience with AWS S3 Cloud Storage.
  • Bachelor's degree in a technical field or relevant work experience of 4+ years.
  • Experience in technical support network or cloud operations with mission critical systems 24x7x365.
  • Strong understanding of Linux Networking protocols such as HTTP TCP/IP DNS and TLS.

Day to day

  • Assist enterprise customers integrate applications with Wasabi cloud storage.
  • Support partners in deploying Wasabi environments.
  • Investigate and address root causes of customer issues and contribute to automation of operational issues.