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Technical Support Engineer (.NET)
Skills
.NET FrameworkAPIC#JavaAnalytical SkillsDebuggingEngineering
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Working knowledge of C# and ability to read and debug real code
- Understanding of API behavior and troubleshooting from error messages
- Experience with Java or Python is a plus
- Able to work independently and communicate clearly
- Customer-focused mindset with strong problem-solving skills
Nice to have
- Collaborative
- Hungry learner
- Curious thinker
- Self-starter
- Owner
- Doer
Day to day
- Provide expert technical support for three mature .NET products, resolving complex customer issues with accuracy and ownership
- Write custom sample code and reproduce tricky edge cases to help customers implement OCR data extraction file conversion PDF editing and native integrations
- Collaborate closely with engineering to produce actionable bug reports improve documentation and contribute to internal AI tooling
