RRemoteville
Liquidline logoLiquidline

Technical Team Leader

Skills
CoachingCoaching & MentoringContinuous ImprovementCustomer ServiceElectrical SafetyFault FindingField Operations
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • At least four years’ experience as a Field Service Engineer
  • Technical knowledge of Bean to Cup, Billi systems, electronics, POU coolers, plumbing, vending machines, filtration, barista/coffee quality, installation
  • Competent user of hand and power tools
  • Electrical knowledge and awareness of electrical safety
  • Effective Leadership skills with the ability to motivate, coach and develop staff
  • Effective working relationships with stakeholders, colleagues and customers
  • Ability to prioritize, plan and organize own workload
  • Customer Service Skills
  • Strong communication skills
  • Proactive approach to problem solving
  • Ability to make difficult decisions using initiative in decision making process.

Day to day

  • Instill high priority on delivering wow service to customers and colleagues
  • Install and maintain all equipment in customers’ premises
  • Lead a team of engineers using coaching, training, and support.