We help you build better digital tools. We are Web/Mobile/Cloud/AI Experts and SBA 8(a), SDVOSB & HUBZone Certified..
15+ employees
Digital Transformation IT Modernization Emerging Technologies Healthcare Innovation
Role
Who you are
6-9 years' experience writing and editing developer documentation
Proven ability to lead documentation projects
Excellent developmental editing, writing, and verbal communication skills
Ability to produce quality documentation with aggressive deadlines
Proven ability to work well with people and on a team
Experience writing for an international audience
Proficiency in both spoken and written English
Experience with HTML/CSS/Markdown language and git repositories
Basic understanding of JavaScript and Web concepts, with ability to test small snippets of code
Familiarity with modern content guidelines, documentation release processes, and management tools
Must be a US Citizen or legal resident and able to work domestically
Must be able to attain low-level security clearance
Desirables
Advanced degree in Technical Communication or related field
Experience with DITA and other structured authoring methodologies
Proficiency with authoring systems like Adobe Technical Communication Suite oXygen or XMetaL
Experience detailing APIs and Web technologies
Familiarity with agile development methodologies
Knowledge of accessibility standards for documentation
Experience with documentation localization processes
Certifications in technical writing or related fields
What the job involves
Drive our documentation strategy, starting with the information architecture and extending to identifying the most crucial content
Define documentation standards, process improvements, and champion their adoption across the organization
Collaborate with cross-functional teams to ensure documentation is comprehensive and strategically aligned to meet the diverse needs of our developer community
Write and edit clear, concise, and accurate technical documentation for developers, including API references, user guides, and tutorials
Lead documentation projects, managing timelines and deliverables
Produce quality documentation within aggressive deadlines
Work with emerging technologies and multiple products or domains
Develop content for an international audience, ensuring clarity and cultural sensitivity
Implement and maintain documentation in various formats, including HTML, DITA, and Markdown
Utilize authoring systems and tools to streamline the documentation process
Proofread and edit technical content with high attention to detail
Collaborate with subject matter experts to gather and validate technical information
Maintain documentation throughout product lifecycles, ensuring it remains current and relevant
Gather and analyze user feedback to continually improve documentation quality and usability
Stay updated with industry trends in technical writing and documentation best practices
BLEN | Delivering Digital Transformation in Federal Agencies, Focusing on Enhancing Collaboration and Advancing Healthcare Innovation. Emerging Technologies, IT Modernization, Web / Mobile Development. BLEN has over 18+ years of experience in IT Modernization. Our goal is to help agencies become more modern, agile, and collaborative. We have ongoing Strategic Partnerships with: AWS, Microsoft, and Google Cloud Partner.
Company benefits
Work from anywhere
Competitive pay
Contribution to your health benefit
Chance to work on high-visibility projects and make a significant impact