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Technical Writer
Skills
Document ManagementManualsOnline HelpProduct ServiceSpreadsheetsTechnical WritersTechnical Writing
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Bachelor's degree in Engineering Computer Science Information Technology Information Systems or related field
- Excellent IT technical writing and communication skills (English) with proven experience of at least 5 years
- Practical experience in working with Microsoft Office spreadsheet word processor and visualization tools
- Practical experience in working with Microsoft Visio
- Practical experience in working with Microsoft SharePoint to manage document repositories configurations and content
- Experience in using Enterprise Architecture tools
- Good knowledge of Enterprise IT infrastructures Microsoft 365 and cloud computing technologies
- Good knowledge of CIS Security and accreditation processes
- Former experience in NCIA and knowledge of the NATO/NCI Agency structure and CIS security/accreditation process and procedures (preferable)
- Ability to quickly grasp complex technical concepts in standards/product descriptions/manuals and make them easily understandable in text and pictures
- Good communication and interpersonal skills in order to work efficiently with internal technical teams and external subcontractors on product and documentation requirements
- Excellent formal writing skills in English
- A Certificate of Security Obligation will be required
Nice to have
- NCIA experience
- NATO knowledge
- Enterprise IT knowledge
- CIS accreditation process
Day to day
- Producing high-quality documentation that is appropriate for its intended audience
- Working with internal teams and external subcontractors on product and documentation requirements
- Writing clear and concise requirement design testing installation and accreditation documentation
- Creating end-user documentation including tutorials manuals troubleshooting guides
- Editing proofreading and revising/rewriting existing content
- Maintaining a coherent technical terminology and documentation set in the project