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Technical Writer

Skills
Control SystemsEnglishGitMarkdownTechnical Documentation
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 1+ years writing technical documentation for APIs cloud software or SaaS
  • Proficient with Markdown Swagger and Postman
  • Able to create high-quality materials for technical and non-technical audiences
  • Comfortable with AI prompting and AI knowledge management tools
  • Familiar with Git and GitHub
  • Sound understanding of coding APIs and cloud architectures
  • Exceptional attention to detail and strong proofreading skills
  • Fluent written and spoken English
  • Excellent communication and collaboration skills
  • Experience managing stakeholders in remote cross-functional teams

Nice to have

  • Detail-oriented
  • Collaborative
  • Autonomous
  • Adaptable
  • Curious

Day to day

  • Deliver and maintain accurate API documentation for payment services, improving clarity and usability for diverse users.
  • Create user-friendly technical materials including Product User Manuals Technical Specifications and Technical Tutorials for internal and external stakeholders.
  • Lead knowledge management projects using AI tools and keep documentation aligned with evolving products services and live system definitions.

Hiring process

  • Screening Call with Talent Team
  • Interview with Hiring Manager
  • Take-Home Task
  • Interview with Senior Leader