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Remote Technical Writer Job in North Carolina, United States Integration International Inc.

Technical Writer Integration International Inc.
Darwin Information Typing ArchitectureProduct BrandingPublishingSourcetreeSubject Matter ExpertsTechnicalTechnical DocumentationTechnical WritersTechnical WritingWriting
Mid-level (3-4 years) - 
North CarolinaUnited States


Together we make IT happen
140+ employees
Recruitment


Role


Who you are

  • 4+ years’ experience in technical writing / publishing or equivalent experience
  • 4+ years’ experience utilizing a structured phase gate product development process
  • Technical aptitude and ability to read and interpret engineering source data including specifications drawings and parts lists
  • Experience with Darwin Information Typing Architecture (DITA) and the DITA Open Toolkit
  • Desktop publishing experience with Adobe products (e.g. Photoshop Indesign Illustrator)
  • Working knowledge of Microsoft Office
  • Experience with Oxygen authoring tool

Desirables

  • Experience with Cloud-based Technologies
  • Experience with Cloud-hosted Products
  • Experience with a Source Code Management tool (SourceTree GitHub Bitbucket)


What the job involves

  • Provides documentation contribution as a member of a multi-disciplinary team in the Research and Development division
  • Develops, writes and edits material for the operating system system updates user and installation/configuration manuals and data sheets in print and/or electronic media
  • Attends meetings related to development of the product
  • Manages time-sensitive projects ensuring adherence to technical documentation processes
  • Writes and edits technical documents in compliance with quality system and regulatory requirements
  • Arranges the material to promote ease of use and fast access to needed information
  • Looks for ways to perform tasks that are easier and/or more efficient or that increase the margin of safety
  • Harmonizes technical communication deliverables with product branding and messaging
  • Researches existing procedures and interviews Subject Matter Experts (SMEs) to acquire source data and determine documentation requirements
  • Translates engineering data into procedures and instructions suitable for use by the intended users
  • Publishes final document in a DITA Adobe and Word desktop publishing environment
  • Supports and participates in documentation validation
  • Maintains open communication with subject matter experts (SMEs) Service Marketing Training Engineering and Sustaining Engineering
  • Provides these teams with feedback and support on technical issues
  • Creates and manipulates electronic files for archiving on-line documentation publishing and printing
  • Develops recommends implements and adheres to technical documentation standards communications including templates and style guides
  • Coordinates the printing electronic publications and distribution of technical documentation
  • Disseminates documents for technical review and serves as collection point for feedback
  • Serves on project teams as assigned
  • Verifies information in Agile
  • Demonstrates ability to manage multiple cross functional projects
  • Possesses strong interpersonal skills with ability to promote team interaction and execution to streamline processes and to look at new technologies
  • Builds consensus with partners by considering input and promoting trust between various functional areas
  • Synthesizes complex information gathered from a variety of sources and disseminates to others

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Company


Company mission

‘Most valued and trusted partner’, ‘top-notch’ ‘reliable and timely’ ‘world-class’ ‘impeccable’ this is what our clients say about us. Our customer-centric approach, process rigor, and responsiveness have helped us to carve a global footprint across 80 countries over the last 21 years. I3intl is a certified MBE through the New York and New Jersey Minority Supplier Development Council. We are also included in the 2021 list of US and Canada Diversity Firms compiled by Staffing Industry Analysts (SIA), this recognition lends credence to the impact that Integration International delivers as a leading organization in the staffing industry that puts diversity, equity, and inclusion at the center of its mission and operations. We have a wide array of offerings in IT Consulting, IT Infrastructure, and Workforce Solutions equipped to build a world-class IT ecosystem banking on a robust IT Infrastructure. Our comprehensive Workforce Solutions are innovative, scalable, flexible, and serve as exemplary benchmarks for the Industry. Our Vision is to emerge as a single point of contact for all IT-related services and solutions and to carve a reputation as one of the best and most trusted service providers. Our state-of-the-art solutions and our bespoke services are geared to address all business scenarios in the arena of Information Technology. We are steadfast in galvanizing our esteemed clients to enhance their organizational performance and trim the operational flab while focusing on their innate competencies and strengths. Our edifice stands strong on the three pillars of Integrity, Commitment, and Teamwork.



Company benefits

  • Kind Regards
  • Technical Documentation
  • Technical Writers
  • Technical Writing
  • Writing
  • Coordination


Company values

  • ‘Most valued and trusted partner’, ‘top-notch’ ‘reliable and timely’ ‘world-class’ ‘impeccable’ this is what our clients say about us. Our customer-centric approach, process rigor, and responsiveness have helped us to carve a global footprint across 80 countries over the last 21 years.
  • I3intl is a certified MBE through the New York and New Jersey Minority Supplier Development Council.
  • We are also included in the 2021 list of US and Canada Diversity Firms compiled by Staffing Industry Analysts (SIA), this recognition lends credence to the impact that Integration International delivers as a leading organization in the staffing industry that puts diversity, equity, and inclusion at the center of its mission and operations.
  • We have a wide array of offerings in IT Consulting, IT Infrastructure, and Workforce Solutions equipped to build a world-class IT ecosystem banking on a robust IT Infrastructure.
  • Our comprehensive Workforce Solutions are innovative, scalable, flexible, and serve as exemplary benchmarks for the Industry.
  • Our Vision is to emerge as a single point of contact for all IT-related services and solutions and to carve a reputation as one of the best and most trusted service providers.
  • We are steadfast in galvanizing our esteemed clients to enhance their organizational performance and trim the operational flab while focusing on their innate competencies and strengths.
  • Our edifice stands strong on the three pillars of Integrity, Commitment, and Teamwork.


Company HQ

Parsippany
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