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Technical Writer
Skills
Darwin Information Typing ArchitectureProduct BrandingPublishingSourcetreeSubject Matter ExpertsTechnicalTechnical Documentation
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 4+ years’ experience in technical writing / publishing or equivalent experience
- 4+ years’ experience utilizing a structured phase gate product development process
- Technical aptitude and ability to read and interpret engineering source data including specifications drawings and parts lists
- Experience with Darwin Information Typing Architecture (DITA) and the DITA Open Toolkit
- Desktop publishing experience with Adobe products (e.g. Photoshop Indesign Illustrator)
- Working knowledge of Microsoft Office
- Experience with Oxygen authoring tool
Nice to have
- Experience with Cloud-based Technologies
- Experience with Cloud-hosted Products
- Experience with a Source Code Management tool (SourceTree GitHub Bitbucket)
Day to day
- Provides documentation contribution as a member of a multi-disciplinary team in the Research and Development division
- Develops, writes and edits material for the operating system system updates user and installation/configuration manuals and data sheets in print and/or electronic media
- Attends meetings related to development of the product
- Manages time-sensitive projects ensuring adherence to technical documentation processes
- Writes and edits technical documents in compliance with quality system and regulatory requirements
- Arranges the material to promote ease of use and fast access to needed information
- Looks for ways to perform tasks that are easier and/or more efficient or that increase the margin of safety
- Harmonizes technical communication deliverables with product branding and messaging
- Researches existing procedures and interviews Subject Matter Experts (SMEs) to acquire source data and determine documentation requirements
- Translates engineering data into procedures and instructions suitable for use by the intended users
- Publishes final document in a DITA Adobe and Word desktop publishing environment
- Supports and participates in documentation validation
- Maintains open communication with subject matter experts (SMEs) Service Marketing Training Engineering and Sustaining Engineering
- Provides these teams with feedback and support on technical issues
- Creates and manipulates electronic files for archiving on-line documentation publishing and printing
- Develops recommends implements and adheres to technical documentation standards communications including templates and style guides
- Coordinates the printing electronic publications and distribution of technical documentation
- Disseminates documents for technical review and serves as collection point for feedback
- Serves on project teams as assigned
- Verifies information in Agile
- Demonstrates ability to manage multiple cross functional projects
- Possesses strong interpersonal skills with ability to promote team interaction and execution to streamline processes and to look at new technologies
- Builds consensus with partners by considering input and promoting trust between various functional areas
- Synthesizes complex information gathered from a variety of sources and disseminates to others
