Technical Writer
Skills
Customer SuccessGithubMarkdownMarketingOperationsRepositoriesTechnical Documentation
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 3+ years of technical writing experience ideally using Markdown
- Hands-on experience with website operations ideally related to WordPress Drupal or Next.js
- Proficiency with basic developer tooling like Git
- Experience with continuous delivery and agile workflows
- Experience with remote-first collaboration tools like GitHub Slack and Jira
Nice to have
- detail-oriented
- collaborative
- proactive
- clear communicator
- documentation mindset
Day to day
- Write and maintain technical documentation for developers using the Pantheon Platform.
- Review and improve documentation created by other contributors to ensure clarity and consistency.
- Collaborate closely with Product Managers Marketing and Customer Success to keep platform updates and customer communications accurate and aligned.