Technical Writer
Skills
DocumentationMacrosOnline HelpSoftware As A ServiceSpellingSupport EngineersTechnical Documentation
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Proficiency with technical writing and communication
- Skillful at breaking down complex information
- Exceptional eye for detail
- Excellent organizational and communication skills
- Instinct for recognizing and closing knowledge gaps
- Confidence in sharing information
- Winning as a team attitude
- Polite, patient, caring, calm, and professional demeanor
- Ability to juggle multiple projects
- 1+ years of experience at Recharge training or 2+ years in SaaS technical writing
- Ability to pass a written assessment
Nice to have
- attention to detail
- excellent organizational skills
- strong communication skills
- polite demeanor
- professional attitude
- passion for knowledge sharing
- project management experience
- team player
- technical writing proficiency
- training experience
Day to day
- Maintaining the external Help Center and internal Knowledge Base
- Creating new content for new features
- Ensuring published works are consistent with product updates