RemotevilleRemote Technical Writer Job in United States Recharge
Technical Writer Recharge
$ -
DocumentationMacrosOnline HelpSoftware As A ServiceSpellingSupport EngineersTechnical DocumentationTechnical WritersTechnical WritingWriting
Junior (1-2 years) -
United States
Smarter subscription experiences.
480+ employees
eCommerceSaaSRetailSubscription
Role
Who you are
- Proficiency with technical writing and communication
- Skillful at breaking down complex information
- Exceptional eye for detail
- Excellent organizational and communication skills
- Instinct for recognizing and closing knowledge gaps
- Confidence in sharing information
- Winning as a team attitude
- Polite, patient, caring, calm, and professional demeanor
- Ability to juggle multiple projects
- 1+ years of experience at Recharge training or 2+ years in SaaS technical writing
- Ability to pass a written assessment
Desirables
- attention to detail
- excellent organizational skills
- strong communication skills
- polite demeanor
- professional attitude
- passion for knowledge sharing
- project management experience
- team player
- technical writing proficiency
- training experience
What the job involves
- Maintaining the external Help Center and internal Knowledge Base
- Creating new content for new features
- Ensuring published works are consistent with product updates
Company
Company mission
Recharge simplifies retention and growth for innovative eCommerce brands by providing a leading subscription platform. It empowers brands to manage subscriptions effortlessly and enhance customer experiences across all touchpoints, enabling them to reduce costs and churn while building lasting buyer habits.Company benefits
- Equal opportunity employer
- No workplace harassment
- Flexible work culture
Company values
- Innovation
- Accountability
- Collaboration
- Customer Focus