How Remoteville checks and expires listings
Technical Writer
Skills
APIEditingManualsMarkdownOnline HelpSoftware DocumentationTechnical Documentation
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 4+ years of experience writing technical documentation ideally at a fast-growing startup
- Proficient writing and editing skills with experience using and defining style guidelines
- Ability to understand technical concepts quickly and communicate them clearly
- A track record of researching planning and writing content developing effective information architecture and collaborating cross-functionally with stakeholders to deliver on documentation needs
- Thrive in ambiguity independently prioritize work based on user needs and business goals and be an advocate for the documentation experience
- A user-first mindset with an interest in talking with customers and collaborating with stakeholders to ensure we're meeting user needs
- Proficient with Markdown and git-based documentation (“docs as code”) workflows
- Experience or understanding of REST or GraphQL APIs and SQL databases
- Exposure to JavaScript and SQL
Day to day
- Produce high-quality and engaging content that unlocks the full potential of Retool and helps developers succeed
- Work closely with engineers to document new products and features
- Identify opportunities to improve Retool’s documentation experience
- Collaborate with user-facing teams and other content creators
- Influence the shaping of our processes objectives culture and growth as an early member of the documentation team.