4+ years of experience writing technical documentation ideally at a fast-growing startup
Proficient writing and editing skills with experience using and defining style guidelines
Ability to understand technical concepts quickly and communicate them clearly
A track record of researching planning and writing content developing effective information architecture and collaborating cross-functionally with stakeholders to deliver on documentation needs
Thrive in ambiguity independently prioritize work based on user needs and business goals and be an advocate for the documentation experience
A user-first mindset with an interest in talking with customers and collaborating with stakeholders to ensure we're meeting user needs
Proficient with Markdown and git-based documentation (“docs as code”) workflows
Experience or understanding of REST or GraphQL APIs and SQL databases
Exposure to JavaScript and SQL
What the job involves
Produce high-quality and engaging content that unlocks the full potential of Retool and helps developers succeed
Work closely with engineers to document new products and features
Identify opportunities to improve Retool’s documentation experience
Collaborate with user-facing teams and other content creators
Influence the shaping of our processes objectives culture and growth as an early member of the documentation team.
Nearly every company in the world runs on custom software, and we believe the future lies in being a force multiplier for developers. Retool unifies the ease of visual programming with the power of code, abstracting away the tedious and repetitive tasks of development. With Retool, you ship better apps and move your business forward—all in less time.