At least seven years' experience producing technical documentation for multiple platforms according to SDLCs, including DevOps, Agile, Lean, Iterative, or Waterfall
Strong oral and written communication skills
Strong proofreading and editing skills
Proficiency with video editing and production software such as Camtasia
Ability to conduct technical research as needed to produce content
General desktop support experience, including resolving problems with software, hardware, configurations, etc.
Translate complex concepts into usable, audience-appropriate text and graphics
Produce and apply style guides and design guidelines to ensure consistent presentation
Desirables
Knowledge Management
SharePoint content administration
What the job involves
Create and edit various training, promotional, professional, and technical content such as training videos, pamphlets, articles, executive summaries, and user guides
Prepare and edit technical guidance including policies, best practices, manuals, and developer tutorials
Collaborate with subject matter experts and multiple technical contributors to produce clear and consistent content
Application process
A writing assessment will be administered during the interview process
Zillion Technologies, Inc. (Zillion) provides global expertise in innovative technology, services, and consulting that helps our clients to reach beyond what they think is possible. Since its inception in 2002, Zillion has become one of the fastest-growing companies in the Washington DC metro region. It is a leading provider of contemporary and reliable IT solutions backed by proficient and highly-professional individuals. Today, it has branched out an extensive array of solutions ranging from Digital Transformation solutions, Digital process automation, AI/Machine learning, Digital development (MS Power platform, salesforce) Test Automation, Cloud/ IT Workload Optimization, Infrastructure Management Services, Zillion ERP Solutions, Cybersecurity solutions, dotZ- Zillion's Internet Of Things (IoT) Platform, Staffing Solutions, and Payroll Solutions.
Company values
Our company delivers innovative solutions, saving our customers time and resources, offering results that cannot be realized anywhere else.