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Technology Content Analyst

Skills
AdaptationAnalytical SkillsContent CreationContent ManagementManualsPresentationsSubject Matter Experts
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor’s degree in a related field
  • Minimum 3 years of relevant technology experience preferably in commercial real estate and/or financial markets
  • Proven experience working in a content management or related role in the technology industry
  • Strong analytical skills with the ability to research analyze and synthesize complex information
  • Exceptional written and presentation skills preferably applied to creating content for training and communication
  • Ability to explain technical concepts in a clear and concise manner
  • Proficiency in Microsoft SharePoint (or other content platform) administration and management preferred
  • Ability to work at pace and prioritize across multiple tasks while still delivering to a high standard
  • Initiative-taking and able to work independently as well as part of a collaborative team.

Day to day

  • Work closely with Tech Advisory, Innovation and Product teams to develop engaging training materials and user guides for Capital Markets technology
  • Engage with Marketing/Comms, Tech Advisory and Innovation teams to draft communication content and messaging
  • Collaborate with stakeholders and subject matter experts to create materials on high profile tech initiatives
  • Analyse content usage patterns and provide actionable recommendations. Develop an understanding of the Capital Markets tech stack and stay up to date on new product features and releases