How Remoteville checks and expires listings

Temporary Team Lead

Skills
AbsenteeismAdministrationCoachingCustomer ExperienceFacilitationLeadershipOperations Management
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Associate degree technical school or equivalent work experience
  • Strong time management and prioritization skills
  • Ability to engage support and motivate a team
  • Empathetic leadership and professional conflict handling
  • Customer-focused mindset with clear communication
  • Comfort with computer systems

Nice to have

  • Leadership
  • Coaching
  • Customer experience
  • Operations management
  • Administration
  • Payroll processing
  • Facilitation

Day to day

  • Lead and motivate associates to meet company and client performance goals while delivering quality customer experiences.
  • Coach team members through questions issues escalations and change so they stay engaged informed and productive.
  • Manage attendance payroll administrative tasks and multiple ongoing priorities while using tools to troubleshoot technology issues and support operations.