RRemoteville

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Temporary Team Lead

Skills
JavascriptAnalytical SkillsEnglishHTMLIT EscalationProject PlanningService Delivery
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Associate degree technical school or equivalent work experience
  • Ability to promote a performance driven culture
  • Ability to support team members with tools and systems
  • Mentoring and inspiring others
  • Customer focused mindset
  • Comfortable with computer systems
  • Flexibility to work various shifts during 24x7 operations

Nice to have

  • Leadership
  • Mentoring
  • Customer-focused
  • Flexible
  • Supportive
  • Motivating

Day to day

  • Lead and motivate associates to meet team and client goals while delivering strong customer experiences.
  • Coach team members on issues escalations training needs and performance improvement in a fast paced service environment.
  • Manage multiple ongoing tasks monitor attendance and support natural disaster relief efforts as the first line manager.