Remote Therapist Receptionist
Skills
Appointment SchedulingBehavioral HealthComputer LiteracyHealthcarePsychiatryPsychotherapySensitive Information
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Previous medical receptionist experience preferably with therapists
- Experience in psychiatry or behavioral health
- Proficiency with electronic medical records and general computer skills
- Strong organizational and multitasking abilities in a remote environment
- Professional demeanor and appearance
- Experience in a fast-paced administrative environment
- Strong computer proficiency
Nice to have
- Compassionate
- Organized
- Empathetic
- Customer-focused
- Detail-oriented
- Independent
- Professional
- Problem-solver
Day to day
- Answer and route incoming phone calls to the appropriate staff members
- Schedule confirm and modify therapy appointments using the EMR system
- Verify insurance details collect copays and support sensitive patient communications with discretion
- Coordinate smoothly with therapists patients and administrative staff in a fast-paced remote healthcare setting