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Training Specialist
Skills
Analytical SkillsAssociate DevelopmentCoachingFacilitationLearning ManagementMicrosoft WordPayroll Management
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Strong facilitation communication and presentation skills
- Ability to translate complex processes into clear training content
- Strong analytical and problem-solving skills with a focus on continuous improvement
- Working knowledge of payroll and HCM systems processes and workflows
- High attention to detail and ability to maintain accurate documentation and training materials
- Ability to collaborate cross-functionally and influence stakeholders at multiple levels
- Proficiency in Microsoft Office tools and training technologies
- Ability to manage multiple priorities in a fast-paced environment
Nice to have
- Analytical
- Coaching
- Facilitation
- Presentation
- Attention to detail
- Continuous improvement
Day to day
- Designs and delivers engaging training programs for Tier 1 Payroll IS and HCM IS associates
- Creates and maintains accurate job aids knowledge base content and onboarding materials
- Partners with operations and leadership to improve learning experiences standardize processes and strengthen performance