Travel Technology Business Analyst
Skills
Amadeus GDSBusiness AnalysisBusiness Case PreparationBusiness RequirementsDocumentationGlobal Distribution SystemsProduct Road Mapping
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Extensive experience working with Amadeus GDS system
- Strong problem-solving and process reengineering skills
- Ability to handle medium and high-risk projects/accounts
- Extensive travel reservations and process experience
- Good command of English
Day to day
- Gather, analyze and define requirements to assist development or configuration of solutions to increase agent productivity and decrease errors
- Analyze solutions by meeting with operations and key contacts, determining if the request conflicts with existing standards, performing GDS hit/scan evaluation for the desired solution, creating detailed requirements for development or configuration, providing development team with requirements in JIRAs format, helping with elements required for design and programming (i.e.: PNRs, profiles), meeting with designers and developers to ensure design understanding
- Schedule and manage deliverables to fulfill project scope by evaluating requirements for given requests and assisting with timeline and priority, articulating opportunities and risks, facilitating involvement of other BCD Travel departments to achieve goals
- Focus on documentation, assisting in maintaining confluence or process flows where needed, assisting in documenting solutions in release notes, proactively reviewing and updating product roadmap, project plan, and business case, participating in logs for project work
- Maintain an advanced understanding of all GDS and BCD Travel technology products by establishing a proactive approach to addressing and solving customer challenges at point of sale, including offering alternate solutions, expanding your understanding and support of robotic applications in addition to the point-of-sale applications, maintaining an advanced understanding of Configuration Manager by participating in the configuration of account, market, and general application updates where needed for developed or configured solutions for point of sale and robotic applications
Hiring process
- Apply now