UI/UX Designer - Retention & LTV
Skills
BusinessContract Research OrganizationDirect AccessMicrosoft SurfacePresentationsStructured FinanceTest Planning
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Background in product or UX design
- Experience with A/B testing and user experience research
- Strong eye for how design decisions affect retention outcomes
- Experience in fast-paced digital health or fintech environments
- Evidence of UX changes driven and their impact
- Ability to translate behavioural data and patient feedback into design decisions
- Confidence presenting findings to stakeholders
- Skilled in cross-functional collaboration
- Experience in a regulated industry is a plus
Nice to have
- Proactive
- Data-led
- Collaborative
- Patient-focused
- Detail-oriented
- Ownership mindset
Day to day
- Design clean, intuitive dashboard experiences that support patient engagement and reduce friction across the treatment journey.
- Produce wireframes, prototypes, and visual assets using Figma or equivalent tools while maintaining brand, tone, and accessibility standards.
- Run structured CRO testing and analysis to improve activation, engagement, retention, and lifetime value across the post-login patient journey.
- Collaborate closely with Growth, Clinical, Marketing, Product, developers, and technical leads to turn insights into measurable design improvements.
Hiring process
- Informal remote meeting
- Written test