User Experience Researcher

Skills
EngineeringHuman BehaviorLean ProcessesNonprofit OrganizationsOpsProduct Road MappingProperty Management Systems
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 3+ years of UX research experience for digital products
  • Experience leading research projects independently
  • Ability to scope work for lean fast-paced environments
  • Strong communication and collaboration skills
  • Experience with tools like Maze Dovetail or Optimal Workshop
  • Empathy for users and understanding of human behavior

Nice to have

  • Mission-based experience
  • Faith-based experience
  • User empathy
  • Independent thinker
  • Collaborative

Day to day

  • Plan and conduct qualitative user research such as interviews usability testing and contextual inquiry
  • Collaborate with designers product managers and engineers to frame research questions and turn findings into actionable insights
  • Recruit participants and manage research operations for faith-based and nonprofit-aligned audiences
  • Communicate research insights clearly to cross-functional stakeholders and advocate for the user throughout product development
  • Help shape the product roadmap by highlighting real user needs and behavioral trends

Hiring process

  • Apply today