User Experience Researcher

Skills

Human Computer InteractionQualitative & Quantitative Research MethodologiesQuantitative ResearchScholarly ResearchUX ResearchUsabilityUsability Testing

Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

Proven experience conducting user research and translating findings into actionable recommendations
Experience with UX research methods and a strong desire for continued learning and improvement of research skills
Detail-oriented and able to condense large amounts of information into clear and organized reports
Organized and capable of balancing multiple projects at one time
Highly collaborative and comfortable bringing different teams together
Excellent command of written and spoken English
Experience with scholarly research or in the publishing industry

Nice to have

Detail-oriented
Strong desire for continued learning
Highly collaborative
Organized

Day to day

Plan and execute qualitative and quantitative research studies, including user interviews, surveys, usability testing, analytics, and unmoderated studies to gather findings and insights
Partner with strategists, designers, product and engineering teams to understand business goals and user needs
Work closely with these cross-functional teams to formulate research plans and translate research findings into actionable recommendations
Synthesize research findings, insights, and recommendations that will guide product and design decisions
Share research reports and presentations with stakeholders and the wider organization
Contribute to the direction of strategic initiatives based on insights learned from research
Continuously monitor user feedback and update appropriate artifacts such as journey maps and personas
Champion the voice of the user throughout the company through cross-functional team collaboration, shared learning, and presentations

Hiring process

Attach resume/CV and link to UX research portfolio