Remote User Experience Researcher Job in Oxford, UK Wiley

Who you are

• Proven experience conducting user research and translating findings into actionable recommendations
• Experience with UX research methods and a strong desire for continued learning and improvement of research skills
• Detail-oriented and able to condense large amounts of information into clear and organized reports
• Organized and capable of balancing multiple projects at one time
• Highly collaborative and comfortable bringing different teams together
• Excellent command of written and spoken English
• Experience with scholarly research or in the publishing industry

Desirables

• Detail-oriented
• Strong desire for continued learning
• Highly collaborative
• Organized

What the job involves

• Plan and execute qualitative and quantitative research studies, including user interviews, surveys, usability testing, analytics, and unmoderated studies to gather findings and insights
• Partner with strategists, designers, product and engineering teams to understand business goals and user needs
• Work closely with these cross-functional teams to formulate research plans and translate research findings into actionable recommendations
• Synthesize research findings, insights, and recommendations that will guide product and design decisions
• Share research reports and presentations with stakeholders and the wider organization
• Contribute to the direction of strategic initiatives based on insights learned from research
• Continuously monitor user feedback and update appropriate artifacts such as journey maps and personas
• Champion the voice of the user throughout the company through cross-functional team collaboration, shared learning, and presentations

Application process

• Attach resume/CV and link to UX research portfolio