RemotevilleRemote User Research Specialist/Designer Job in Worthing, UK Southern Water
User Research Specialist/Designer Southern Water
£50000 - £50000
Analytical SkillsEnterprise Solution DesignHuman Computer InteractionService DesignUX ResearchUsability TestingUser ExperienceUser ResearchUser-Centered Design
Mid-level (3-4 years) -
WorthingUK
2185+ employees
eCommerceWaterSustainabilityEnvironmental
Role
Who you are
- Strong understanding of user-centered design principles and methodologies.
- Experienced in a range of research methods such as ethnography focus groups usability testing interviews.
- Ability to create low/mid fidelity designs using tools like Figma Balsamiq.
- Familiar with agile development practices and collaborative work environments.
Desirables
- Agile experience
- Figma expertise
- Balsamiq proficiency
What the job involves
- Plan and conduct user research to guide strategic decision-making.
- Utilize both qualitative and quantitative approaches to gather actionable insights.
- Design low to mid-fidelity design artefacts to support development teams.
- Collaborate closely with the Insight and Digital Experience team to standardize user research practices across the business.
Company
Company mission
Southern Water is dedicated to delivering vital water and wastewater services in the South East of England. With over 2,000 passionate employees, we strive to ensure sustainable, high-quality management of this critical resource, while facing challenges from population growth and climate change, aiming to create a resilient future for water in our communities.Company benefits
- Company and performance-related bonus
- Generous pension with up to 11% contribution
- Life assurance payment
- Health benefits through Cash Plan
- Two paid community volunteering days
- 25 days annual holiday
- Occupational health service
- Perkbox benefits
- Study support
Company values
- Sustainability
- Customer Focus
- Innovation
- Collaboration
- Safety