User Research Specialist/Designer
Skills
Analytical SkillsEnterprise Solution DesignHuman Computer InteractionService DesignUX ResearchUsability TestingUser Experience
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Strong understanding of user-centered design principles and methodologies.
- Experienced in a range of research methods such as ethnography focus groups usability testing interviews.
- Ability to create low/mid fidelity designs using tools like Figma Balsamiq.
- Familiar with agile development practices and collaborative work environments.
Nice to have
- Agile experience
- Figma expertise
- Balsamiq proficiency
Day to day
- Plan and conduct user research to guide strategic decision-making.
- Utilize both qualitative and quantitative approaches to gather actionable insights.
- Design low to mid-fidelity design artefacts to support development teams.
- Collaborate closely with the Insight and Digital Experience team to standardize user research practices across the business.