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UX Design Lead
Skills
Customer Relationship ManagementFigmaLean ProcessesMentoringPrototypingResearch SkillsSteering
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- At least 6 years of UX design experience
- At least 1 year leading or mentoring designers
- Strong hands-on prototyping skills
- Active experience with AI-assisted design and prototyping tools
- Deep understanding of human-centered design and qualitative research
- Commitment to accessibility in design
- Track record with design systems and consistency
- Portfolio showcasing prior work
- Bachelor's degree preferred
- Experience in insurance technology or CRM design
- Familiarity with Lean and Agile practices
- Experience with atomic design and Figma-based design systems
Nice to have
- Hands-on leader
- AI-forward thinker
- Collaborative
- Strategic
- Mentoring mindset
- Customer-centric
Day to day
- Lead and own the most impactful UX work end-to-end, setting a high standard for design quality at Brightway
- Guide and mentor a small team of designers and contractors through thoughtful critiques, coaching, and clear expectations
- Shape AI-first prototyping and AI-enabled product experiences across agents, advisors, and customers while evolving the design system and UX strategy