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UX Designer
Skills
Design ThinkingInteraction DesignProduct ServiceSite MapsUsabilityUsability TestingUser Experience
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- BA or Certification in Design with concentration in Experience Design, User Experience, Interaction Design or related field
- 2-5 years of experience in a field that directly or readily translates to the responsibilities of this role
- A portfolio of work that demonstrates a professional caliber of a skill related to the function of this role
- Ability to own and articulate design decisions
- Basic understanding of agile product development
- Strong written and verbal communication skills
- Exposure and/or training in Design Thinking principles and methodologies is advantageous
- Identifies new opportunities by creating bonds of trust with team members, customers, and clients
- Identifies opportunities for necessary/impactful changes and actively drives appropriate designs
- Mentors across team in development and technical skills as well as Design & Innovation methods
- Demonstrates passion and focus on the total holistic customer experience including all five senses
- Works iteratively
- Decides and acts appropriately when all available information may not be possible to obtain
- Makes small informed decisions and course correct as a result of feedback to those decisions
- Proficiency with prototyping tools such as Sketch, Axure, InVision, Photoshop
- Knowledge of HTML and CSS a plus
- Expertise in usability, accessibility and responsive design best practices
Nice to have
- Strong communication skills
- Proficiency with prototyping tools
- Basic understanding of agile development
- Mentors team members
- Passion for holistic customer experience
- Works iteratively
- Training in Design Thinking principles
- Knowledge of HTML and CSS
- Expertise in usability and accessibility
Day to day
- Work with user experience team members to research, concept and design intuitive experiences that simplify complex functionality
- Help facilitate collaborative working sessions within an agile environment, such as design thinking, story mapping and design sprints
- Create recommendations in the form of site maps, user flows, wireframes and interaction-based prototypes for project initiatives
- Support user research activities, including usability testing, heuristic evaluations and user interviews
- Collaborate with a multi-disciplinary team to advocate user needs, as well as understand business goals and technical capabilities, to move forward customer centric strategies
- Work with development through implementation to ensure the desired user experience is carried through
- Ideal candidate for this role is highly encouraged to find ways to cultivate and share knowledge and best practices with peers and collaborators