UX Researcher II

Skills
TrainingContextMapsMarket ResearchPartner Relationship ManagementResearch MethodsStoryboarding
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 3+ years of UX Research experience
  • Bachelor's or advanced degree in a related field
  • Ability to conduct interviews usability tests surveys ethnographic studies contextual inquiry and concept testing
  • Ability to synthesize and present research findings in context
  • Experience with human centered design including journey maps user personas and jobs to be done
  • Ability to collaborate with Product Design and Development teams
  • Ability to scope research initiatives with stakeholders
  • Ability to leverage data and tie insights to analytics
  • Experience working in a SAFE Agile environment and coordinating by sprints
  • Ability to work independently and in cross-functional teams
  • Ability to manage vendor partner relationships
  • Strong written and verbal communication skills and attention to detail
  • Portfolio demonstrating expertise and process

Nice to have

  • Data-driven
  • Collaborative
  • Detail-oriented
  • Analytical
  • Cross-functional

Day to day

  • Plan and execute both qualitative and quantitative user research across the product lifecycle
  • Analyze behavioral and attitudinal data to uncover pain points unmet needs and opportunities
  • Synthesize present and communicate research findings to influence product design and development decisions