Remote UX Researcher Job in United States RxBenefits, Inc.

Who you are

• Bachelor's degree in marketing business management design strategy or related field
• 5-8 years of demonstrated user research experience
• Experience in defining customer experience opportunities and influencing stakeholders
• Solid understanding of human-centered design principles
• Proficient in managing and prioritizing research activities for quick practical insights

Desirables

• Healthcare knowledge
• Human-centered design cert
• Proficient in PowerBI
• Proficient in Tableau

What the job involves

• Builds and executes research on customer journeys using a mixed-methods approach
• Designs and facilitates user feedback sessions working closely with strategists and designers
• Leads various research activities including user interviews and usability testing
• Advocates for human-centered design and influences internal stakeholders
• Manages the user testing program to enhance product insights and feedback
• Presents research findings clearly to inspire and drive action within teams