Remote UX Researcher Job in United States Second Front Systems

Who you are

• Conduct research for B2B SaaS products
• 3+ years of experience conducting research in a product team working directly with customers
• Maintain professionalism while conducting research and communicating with customers, prospects, and industry leaders/experts
• Comfortable with both qualitative and quantitative methodologies, and know when to apply them
• Experience with both moderated and unmoderated remote testing methodologies
• Present research insights and recommendations clearly and confidently, regardless of audience
• Think about the value of research in terms of product development and outcomes
• Ability to work independently and hit deliverables and deadlines with limited oversight
• Ability to navigate ambiguity and chaos in a fast paced, high growth environment

Desirables

• Undergraduate degree in Human-Computer Interaction, Psychology, Computer Science, Cognitive Science
• Experience with mixed-method research
• Interest in national security
• Inquisitive mindset, ready to learn about new concepts

What the job involves

• You will partner with UX Researchers, Product Designers, Product Managers, Engineers, and the community to identify areas of improvement and opportunities for exploration
• Collaborate on testing concepts during development and evaluating products and services post-launch
• Enhance our products and shape our research practices at Second Front by providing insights