UX Researcher

Skills
Software As A ServiceAdoptionCOBOLContextData AnalyticsDesign ManagementQuantitative Research
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 5+ years of experience in UX research or related applied research field
  • Strong quantitative research skills including survey design experimental methods and statistical analysis
  • Solid usability testing skills across moderated and unmoderated methods
  • Fluency with quantitative data analysis including experimental design survey methodology and inferential statistics
  • Experience independently managing study logistics including recruiting scheduling and compensation
  • Clear effective communication for product and engineering audiences
  • Experience working in a SaaS or B2B product environment

Nice to have

  • Growth research experience
  • Advanced quantitative analysis
  • Enterprise SaaS experience
  • A/B testing familiarity

Day to day

  • Run growth-focused research studies that support the product growth team's experiment pipeline and tactical questions.
  • Own the full study lifecycle including scoping recruiting conducting analyzing and communicating results for adoption experiences.
  • Use mixed-method and quantitative research approaches to identify frictions validate hypotheses and improve onboarding acquisition and activation flows.