RRemoteville

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VIP Communications Specialist

Skills
Analytical SkillsDietary SupplementsEnglishIT EscalationService OrientationSpacesTechnical Writing
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Active Secret security clearance at time of award
  • Bachelor's degree in Communications English Information Technology or related field or equivalent experience
  • 3 or more years of progressively responsible experience in strategic communications technical writing or organizational communications in a Government or DoD environment
  • Demonstrated ability to independently develop and disseminate strategic communications with discretion and judgment
  • Specialized knowledge of organizational communications and technical writing sufficient to translate J6 operational events into clear VIP communications
  • Ability to exercise independent judgment in immediately escalating and communicating VIP system outages until services are restored
  • Strong customer service orientation with experience supporting executive or VIP-level communications
  • Ability to prioritize and execute multiple concurrent communications projects in a high-pressure environment
  • Excellent written and oral communication skills for diverse senior audiences
  • Experience with SharePoint communications platforms preferred
  • Highly self-motivated and capable of managing responsibilities independently in a remote environment
  • Strong attention to detail and rigorous documentation standards consistent with DoD requirements
  • Team-oriented with experience in collaborative communications and cross-functional engagement
  • Required certifications: ITIL v4 Foundations and CompTIA Security+

Nice to have

  • Self-motivated
  • Detail-oriented
  • Team-oriented
  • Customer-focused

Day to day

  • Develop and disseminate strategic communications to VIP users about J6 IT updates outages interruptions and project schedules.
  • Monitor calls and customer emails to identify requests and communication needs then respond promptly and professionally.
  • Analyze ticket trends prepare leadership briefings and coordinate cross-functional VIP messaging that supports operational objectives.