Virtual Receptionist
Skills
Attention To DetailCustomer SatisfactionFinnishFree ThinkingKey Performance IndicatorsOffice EquipmentOral
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Finnish - Native Speaker.
- English - Fluent.
- Ability to type 40 words per minute.
- Strong written and verbal communication skills.
- Professional phone demeanour.
- Deliver a consistent and professional level of service always.
- High attention to detail.
- Self-starter, independent thinker, with ability to work autonomously once trained.
- Professional communication skills.
Day to day
- Handle inbound calls and other methods of communication (e.g. email).
- Work efficiently and effectively in line with company procedures and guidelines, delivering good results against our key performance indicators.
- Accurately record notes clearly in all relevant systems.
- Perform other duties as assigned.