WHMCS Product Owner

Skills
Agile MethodologiesSoftware DevelopmentAnalytical SkillsBusiness RequirementsKey MetricsStreamlining OperationsUser Experience
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Proven experience as a Product Owner or similar role, preferably within the domains & hosting industry
  • Extensive experience with WHMCS and a strong understanding of its capabilities and limitations
  • Strong understanding of Agile methodologies, particularly Scrum
  • Ability to work effectively with cross-functional teams
  • Analytical mindset with the ability to translate business needs into actionable requirements
  • Ability to prioritize effectively
  • Continuous problem-solving ability
  • Strong understanding of software development lifecycle (SDLC)
  • Technical Background is preferred
  • BS Computer Science or Engineering is preferred
  • Certification as a Scrum Product Owner (CSPO) or similar Agile certification is a plus
  • Previous experience in consolidating software platforms or managing complex integrations is a plus
  • Fluent English is required

Nice to have

  • Technical Background
  • BS Computer Science/Engineering
  • CSPO or Agile certification
  • Previous experience in consolidation/integration

Day to day

  • Oversee the integration of various WHMCS modules, streamlining operations, and ensuring a cohesive user experience.
  • Work closely with development teams and stakeholders to define user stories, acceptance criteria and other relevant documentation to lead the development process.
  • Act as the primary point of contact for stakeholders in an international environment, providing regular updates and gathering feedback to inform future iterations
  • Monitor key metrics and feedback to identify areas for improvement, scaling and automation.
  • Provide training and support to internal teams on new functionalities.

Hiring process

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