Remote Workday Consultant AMS Job in UK HR Path

Who you are

• A minimum of 5 years’ experience working within Workday HCM product domains – either on the partner side, or as a Workday customer.
• Workday Certified in HCM and at least one other domain (ideally Recruiting, Advanced Comp, Advanced Reporting or Talent Management).
• Bachelor’s Degree or equivalent experience in technical, business, or financial discipline.
• Strong communication skills, both written and verbal, including the ability to synthesize information into clear, concise messages.
• Recognises and tackles difficult conversations proactively; strong soft skills that facilitate resolution and win-win approach.
• Proven consultative skills to guide customer and internal discussions to agreement of solutions in a timely manner.
• Experience implementing complex, practical business solutions under multiple deadlines; adept at managing multiple customers and multiple projects simultaneously.
• Proven track record of attaining consistently high billable utilisation rates.
• Proven experience demonstrating initiative and curiosity to build skills in other areas by leveraging available trainings and platform documentation.

What the job involves

• The Consultant engages in the successful delivery of post-implementation Tier 3 services on the Workday HCM platform to strategic and high growth potential customers.
• The Consultant will be part of the Three Plus AMS team of highly skilled professionals, responsible for delivering hands-on configuration (functional and/or technical) and providing optimisation and related advisory services to our customer-base and to our Service Management team.
• Proactively build partnership and bring the best of 3Plus to our customers through consultative engagement.
• Handle the in-take of assigned customer requests, conduct impact assessments, and (where required) co-ordinate delivery with 3Plus subject-matter experts.
• Manage delivery within the capacity allocated; adhere to 3Plus best practices & policies; perform monthly variance analysis in terms of your own service usage and forecasts.
• Manage customer delivery through coordination with internal functional and technical SMEs, assessment, and confirmation of work alignment to scope and engagement with internal and customer teams to maintain task momentum and delivery timelines within stated SLAs.
• Coordinate and lead internal and customer-facing meetings needed to prioritise work, deliver tasks, track / report status, address project risks and other actions as needed.
• Seek out Workday optimisation opportunities, and bring insights to our customers based on use-cases, solutions and experiences we have gained across the wider 3Plus and HR Path customer base.
• Manage and foster strong relationships with our aligned customers, and their associated Workday partner execs.
• Assist as needed in our sales process including scoping projects, and producing estimates for solution implementation.